Use of our services
When you sign up for one of our services, we ask you to provide personal data. We use this data to perform our services. The data is stored on secure servers owned by Dotlab or a third party with whom we have a data processing agreement.
When you send us emails or other messages, we may retain those messages. Sometimes we ask for personal information that is relevant to the situation at hand. This allows us to respond to your inquiries and requests. The data is stored on secure servers owned by Dotlab or a third party with whom we have a data processing agreement.
When you visit our website, you will see our cookie notification. Through the settings, you can indicate which cookies you want us to place. If you have already set these preferences and want to change them, you can clear all cookies in your browser and reset them when you visit our website again.
We retain the data for as long as necessary to fully address or handle the nature of the data.
An overview of the cookies used
Below we describe the cookies that Dotlab itself places and the third-party cookies that are used.
These are cookies that are necessary for the functioning of the website. Without these cookies, certain parts cannot be used.
Google Analytics collects anonymous data about browsing behavior on our website. This allows us to see how visitors like you use the website. We use this data to make informed decisions about the design and optimization of our website. To enable careful processing of the data, we have taken the following measures:
- We have entered into a data processing agreement with Google;
- We have masked the last 8 digits of the IP address;
- We have disabled all data-sharing options provided by Google;
- We do not use other Google services in combination with Google Analytics cookies.
If you do not want us to track your click behavior, you can download a plugin from Google’s website to prevent this in Chrome. This setting applies to all websites you visit, not just Dotlab.nl.
The cookie only stores information such as which LinkedIn users visit the website, which pages these users visit, etc. This pixel also tracks user behavior after viewing or clicking on a LinkedIn advertisement. This allows LinkedIn to evaluate the effectiveness of ads. Thanks to the pixel, we can show website visitors an ad on the LinkedIn platform as well. The data obtained is anonymous and does not provide us with any further information about your identity as a user.
Pipedrive – Leadfeeder
To gain insight into where visitors look and click on our website, we use Hotjar cookies. With the data collected by these cookies, we can analyze user behavior on our website, which helps us improve it. This cookie is placed when visiting a page that contains the Hotjar code. The cookie contains a unique identifier (UUID), which allows tracking the same visitor across multiple pages and sessions. This session cookie is used to let Hotjar know if a visitor is included in the sample.
This website utilizes Google’s retargeting options, allowing us to target visitors who have previously shown interest in our website with personalized advertisements on the Google search engine and the Google Network, based on their individual preferences and interests. This is done through the use of a cookie, which does not store personal data but retains information about the previous website usage. This cookie is stored on your computer or mobile phone. You can find more information about how Google handles your data here.
WordPress, specifically WPML for language recognition: Our website is available in multiple languages. The WordPress Multi Lingual cookie enables us to display the website in either Dutch or English based on your location.
The website includes buttons to promote or share pages via Facebook, LinkedIn, or Twitter. These buttons, containing snippets of code, are provided by the respective social media platforms and utilize cookies. These cookies remember that you are logged in so that you do not have to log in again when you want to share something on your social media account. You can review the privacy policies of Facebook, LinkedIn, and Twitter to see how they handle personal data.
To display videos, our website uses Vimeo. This service stores user preferences when playing embedded Vimeo videos. The cookie contains data about visitor preferences for videos, allowing the website to remember parameters such as desired volume or video quality.
- Providing service to our customers and website users
- Maintaining a register of processing activities for our customers
- Managing customer accounts
- Responding to service or support requests from customers and website users
- Optimizing our website or for marketing purposes
This privacy statement has been drafted in accordance with the capabilities of our website. Any changes or modifications to the website may result in changes to this privacy statement. Therefore, we recommend that you regularly review this privacy statement.
Accessing and Modifying Personal Data
You have the right to request information about the personal data we have stored about you. If you believe that this personal data is incorrect or incomplete, you can request us to supplement, correct, or delete your personal data. Requests for modifications can be submitted through our contact form, and we will handle them as soon as possible.
You also have the right to transfer this data to another data controller.
Choices Regarding Personal Data
We offer all visitors the opportunity to change or delete any personal data that has been provided to us thus far.
Modifying/Unsubscribing from the Newsletter
At the bottom of each newsletter, you will find the option to unsubscribe from our newsletter service.
If you want to update your information or remove yourself from our records, you can email us via our contact form.
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, please note that some features and services on our website and other websites may not function correctly if cookies are disabled in your browser.
Questions and feedback
Or by mail to:
3012 KM Rotterdam
Dutch law applies to the website and disclaimer. Any disputes arising out of or in connection with the website and disclaimer will be exclusively submitted to the competent court in the Netherlands.
Dotlab B.V. August 24, 2022